Cancellation Policy

At Debolinaroy.com, We understand that sometimes unforeseen circumstances may arise, leading to the need to cancel or reschedule a consultation. Our cancellation policy is designed to accommodate such situations while ensuring fairness to both our clients and our astrologers.

Cancellation Policy

• Clients can cancel their appointment up to 24 hours before the scheduled session without incurring any charges.
• In the event of a no-show without any prior notification, the full session fee will be charged.

Rescheduling

• Clients can request to reschedule their appointment based on astrologer availability and with a minimum notice of 7 working days.
• If rescheduling is not feasible within a reasonable timeframe, the cancellation policy will apply as per the original appointment time.

Exceptions

• Exceptions to the cancellation policy may be considered in case of documented emergencies or extenuating circumstances. Please contact us directly to discuss such situations.

How to Cancel or Reschedule

• Clients can cancel or reschedule their appointment by contacting our customer service via email (info@debolinaroy.com) or phone (+ (91) 1800-124-105) during our business hours.

Astrologer Cancellations

• In the rare event that an astrologer needs to cancel a scheduled appointment, our team will make every effort to notify the client promptly and reschedule the session at the client’s convenience. No cancellation fee will be charged for astrologer-initiated cancellations.

Note: This cancellation policy is subject to change and does not affect your statutory rights.