At Debolinaroy.com, We understand that sometimes unforeseen circumstances may arise, leading to the need to cancel or reschedule a consultation. Our cancellation policy is designed to accommodate such situations while ensuring fairness to both our clients and our astrologers.
Cancellation Policy
- Clients can cancel their appointment up to 24 hours before the scheduled session without incurring any charges.
- In the event of a no-show without any prior notification, the full session fee will be charged.
Rescheduling
- Clients can request to reschedule their appointment based on astrologer availability and with a minimum notice of 7 working days.
- If rescheduling is not feasible within a reasonable timeframe, the cancellation policy will apply as per the original appointment time.
Exceptions
- Exceptions to the cancellation policy may be considered in case of documented emergencies or extenuating circumstances. Please contact us directly to discuss such situations.
How to Cancel or Reschedule
Astrologer Cancellations
- In the rare event that an astrologer needs to cancel a scheduled appointment, our team will make every effort to notify the client promptly and reschedule the session at the client’s convenience. No cancellation fee will be charged for astrologer-initiated cancellations.
Note: This cancellation policy is subject to change and does not affect your statutory rights.